Covenant

Agreement on the use of the Internet service for exchange of title deeds
 
1. Parties to the agreement.
 
The Agreement is concluded between the Internet service for exchange of title signs, hereinafter referred to as the Contractor, on the one hand, and the Customer, represented by the person who has used the services of the Contractor, on the other hand.
 
2. List of terms.

2.1. Exchange of Title Marks - an automated product of Internet service, which is provided by the Executor on the basis of these rules.
2.2. Customer - an individual who agrees to the terms and conditions of the Contractor and this agreement to which he/she joins.
2.3. Title Mark - a conventional unit of one or another payment system, which corresponds to the calculations of electronic systems and denotes the scope of rights corresponding to the agreement of the electronic payment system and its Customer.
2.4. Application - information transmitted by the Customer for the use of the Executor's funds in electronic form and testifying that he accepts the terms of use of the service, which are offered by the Executor in this application.
 
3. Terms and conditions of the agreement.
 
These rules are considered to be organized due to the terms and conditions of the public offer, which is formed at the time of the Customer's application and is one of the main components of this agreement. The public offer refers to the information displayed by the Contractor about the conditions of application submission. The main component of the public offer are the actions made at the end of the application submission by the Customer and indicating his exact intentions to make a deal on the terms offered by the Contractor before the completion of this application. Time, date, and parameters of the bid are created automatically by the Executor at the moment of completion of this bid. The offer must be accepted by the Customer within 24 hours from the end of the order formation. The service contract comes into force from the moment of receipt of title units in the full amount specified in the application from the Customer to the Contractor's details. Transactions with title units shall be accounted for in accordance with the rules, regulations and format of electronic settlement systems. The contract is valid during the term, which is established from the moment of submission of the application until termination at the initiative of one of the parties.
 
4. Subject of the agreement.

By using technical methods, the Executor undertakes to exchange title units for a commission fee from the Client, after the person has submitted an application, and does so by selling title units to persons wishing to purchase them at an amount not lower than the amount specified in the application submitted by the Client. The Executor undertakes to transfer the funds to the details specified by the Customer. In case of occurrence of profit during the exchange, it remains on the Executor's account as an additional benefit and premium for commission services.

5. In addition.
 
5.1. If the Executor's account receives an amount that differs from the amount specified in the application, the Executor makes a recalculation that corresponds to the actual receipt of title units. If this amount exceeds the amount specified in the application by more than 10%, the Executor terminates the contract unilaterally and all funds are returned to the Customer's details, taking into account the deducted amount for commission expenses during the transfer.

5.2. If the title units are not sent by the Executor to the specified details of the Client within 24 hours, the Client has the full right to request the termination of the agreement and cancel his application, thus making the return of the title units to his account in full. The application for the termination of the agreement and the return of title units shall be executed by the Contractor if the funds have not yet been transferred to the specified details of the Customer. In the case of cancelation of the agreement, the return of the electronic currency is made within 24 hours from the moment of receipt of the request for termination of the agreement. If delays in the return occurred through no fault of the Executor, the Executor is not responsible for them.
5.3. If the title units are not received from the Client to the Executor's account within the specified period of time, from the moment of the Client's application, the agreement between the parties is terminated by the Executor on the one hand, as the contract does not come into effect. The client may not be notified of this. If title deeds are received at the Executor's account after the specified deadline, such funds shall be transferred back to the Client's account, with all commission costs associated with the transfer deducted from these funds.

5.4. If there is a delay in the transfer of funds to the details specified by the Client due to the fault of the settlement system, the Contractor shall not be liable for any damage resulting from the long receipt of funds. In this case the Customer must agree that all claims will be brought against the settlement system, and the Executor shall render his assistance to the best of his ability within the limits of the law.
5.5. In case of detection of tampering with the communication flows or influencing to impair the Contractor's work, namely its program code, the application shall be suspended and the transferred funds shall be recalculated in accordance with the valid agreement. If the Customer does not agree with the recalculation, he has the full right to terminate the agreement and the title signs will be sent to the details specified by the Customer.
5.6. In case of using the services of the Contractor, the Customer fully agrees that the Contractor bears limited liability within the framework of the present rules of the received title units and does not give any additional guarantees to the Customer and does not bear any additional liability to the Customer. Accordingly, the Client shall not be additionally liable to the Contractor.
5.7. The Customer undertakes to comply with the regulations in accordance with the legislation, as well as not to tamper with communication flows and not to obstruct the normal operation of the Executor's program code.

5.8. The Executor is not liable for damages and consequences in case of erroneous transfer of electronic currency in the event that the Customer indicated incorrect details when submitting the application.

5.9. The Service reserves the right to request a compliance check of the payment data from the customer, in case of suspected fraud. In cases where the client refuses - the funds are not returned and remain frozen until the cardholder confirms the sending.

5.9.1. For returns provided for by the service policy - a commission of 5% of the received client's asset (bank transfers, cryptocurrencies, electronic currencies) is withheld.

6. Terms of exchange operations in the Service.
6.1. It is forbidden to use the Service for fraudulent and illegal operations. By using the Service, the User agrees that any attempt to exchange fraudulent capital will be prosecuted to the full extent of the law.
6.2. The Administration of the Service reserves the right to provide information about such payments to law enforcement agencies, administrations of payment systems, as well as victims of fraudulent actions at the first request, if the fact of fraud is proved.

6.3. The User is obliged to provide identification documents in case of suspicion of laundering dirty (stolen/stolen) money.
6.4. The User undertakes not to disrupt the Service by interfering with its software or hardware parts, as well as by distorting the parameters transmitted to the Service.
6.5. In case of impossibility to complete the payment in automatic mode (lack of communication with the payment system, failure to receive confirmation from the payment system of payment data, lack of funds, erroneous details specified by the User, etc.), the exchange will be completed within 24 working hours or the funds will be returned minus the payment system commission.
6.6. The Administration of the Service has the absolute right to refuse to provide services to any client, without explanation.
6.7. It is forbidden to use any means of hiding the real IP address (proxy, VPN, etc.). Otherwise, all funds will be delayed until the full identification of the sender of funds.

6.8. When creating a request, try not to use the mail "@ukr.net". Due to unknown reasons of work of this mail service - it may not accept letters from many resources, including ours.

6.9. When performing the exchange to PrivatBank card "card for payments" - the exchange office does not cover the client's commission charged by the beneficiary bank. As this commission is written off by the beneficiary bank. In order not to lose money on commissions, use "Universal" card. 

7. Guarantee period
 
Within 24 hours from the moment of the exchange of title signs, the Executor gives a guarantee for the services rendered.
There are three parties involved in the exchange - Payment system / our service / bank service.
Applications hang-up often occurs due to technical errors on the side of the EPS or banks
In this case, as soon as the problems are eliminated, the application will be processed. 

7.1. If the exchange rate changes by more than 5% - the service can offer the client to make a refund or recalculate the application at the new rate.

7.2. The rate in the application is fixed for 18 minutes, if payment is received after the application is canceled - the rate is recalculated at the current rate at the time of the client's request. 

8. Unforeseen circumstances.

In the event that unforeseen circumstances arise during the processing of the Customer's application that contribute to the Contractor's failure to fulfill the terms and conditions of the contract, the deadlines for the fulfillment of the application shall be postponed for the corresponding period of the duration of the force majeure. The Contractor shall not be liable for overdue obligations.

9. Form of Agreement.
 
This agreement is accepted by both parties, represented by the Contractor and the Client, as a contract of equal legal validity, designated in writing.
 
10. Work with UK and US cards - transfers and payments are not accepted.
 
11. Claims and Disputes.
 
Claims under this agreement are accepted by the Contractor in the form of an e-mail in which the Customer indicates the essence of the claim. This letter is sent to the details of the Executor specified on the site.

12. Waiver of obligations.

The Contractor has the right to refuse to conclude a contract and fulfill an application without giving any reasons. This paragraph applies to any client.

13. NOTICE OF LIABILITY

The offered goods and services are not provided by order of a person or company operating WebMoney Transfer system. We are an independent service provider and make our own decisions on prices and offers. 

14. AML/KYC:

- Internal verification system for high-risk transactions, performs verification based on Crystal, to prevent freezing of funds and proceedings with cryptocurrency exchanges.

- In case of a request for information on a high-risk transaction from an exchange, the exchange suspends the exchange transaction until the customer provides proper proof of origin satisfactory to the AML/KYC division of the exchange.

- The confirming factors include: documents of the transaction, the consequence of which the client confirms the legal possession of cryptocurrency assets. Identity documents (passport or driver's license).

- When conducting a cryptocurrency transaction with Business accounts, the supporting documents are: registration documents with the specified legal address, as well as the registration code of the company, bank account/exchange statement confirming the legal possession of cryptocurrency assets.

- In case the transaction is blocked by the exchange - it can be blocked for the period set by the regulator. Each situation is individual and may take from 1-3 business days, in complicated cases - until the end of legal proceedings, or the arrest of other wallets associated with the cryptocurrency address.